Shipping policy
Veleire - Shipping and Delivery
Thank you for choosing Veleire! We are delighted to offer you a smooth shopping experience with efficient shipping and delivery options. Below, you will find all the necessary information about our shipping process, estimated delivery times, and order tracking.
Shipping Policy: At Veleire, we use a reliable shipping service to ensure that your orders reach you quickly and safely. All orders are processed within 1–4 business days after payment confirmation, in some cases it may extend up to 7 business days after payment confirmation.
Delivery Time: We are proud to offer fast and efficient delivery services. Our estimated delivery time for your orders is between 7 and 20 business days. Please note that this timeframe is calculated from the date your order is processed and may vary depending on your location and external factors such as customs clearance, holidays, or unforeseen circumstances.
Order Tracking: To keep you informed about the status of your order, we provide tracking options. Once your order has left our warehouse, you will receive a confirmation email with a tracking number and a link to our tracking page. Please, use this information to stay updated on the whereabouts of your package during transit.
Shipping Rates: We offer competitive and transparent shipping rates to ensure you get the best value for your money. Shipping costs will be calculated based on your delivery address and the weight of the items in your cart. You can view the exact shipping cost during checkout before completing your purchase.
International Shipping: At Velaize, we are proud to offer international shipping to serve our customers worldwide. Please note that international deliveries may take longer than domestic ones due to customs procedures and different shipping regulations.
Estimated delivery times for international orders will be provided during checkout.
Order Confirmation: Once your order has been successfully placed and payment has been confirmed, you will receive an order confirmation email with all the necessary details. Please, review this email carefully and contact our customer service team immediately if you notice any discrepancies.
Address Accuracy: To ensure smooth delivery, please verify and provide accurate shipping information during checkout. Inaccurate or incomplete addresses may result in delays or failed deliveries, for which we cannot be held responsible.
Customer Support: If you have any questions, concerns, or need assistance with your order, our friendly customer service team is here to help. Please feel free to contact us through veleire.com@hotmail.com, and we will get back to you as soon as possible.
At Veleire, we strive to exceed your expectations with high-quality products and excellent customer service. We appreciate your trust in us and will do everything possible to ensure fast and smooth delivery of your orders.
Happy shopping!
Veleire.com